Complaints concerning the administrative service should, in the first instance, be submitted in writing to:
Head of Parking and Traffic Appeals Service
PO Box 279
Chertsey
Surrey
KT16 6BU
or
DX 155080 Chertsey 7
or
Fax: 0844 736 9503
If you are not satisfied with the outcome of your complaint, you can follow the complaints procedure provided by London Councils by clicking here